Privacy Policy

Who are we and how do we process your personal data?

HorecAssist is a recruitment specialist in the hotel and restaurant industry, operating under the brands Hospitality Jobs, and HorecAssist Recrutement. We are committed to preserving the confidentiality of our candidates, clients and users of our websites. The entity HorecAssist SRL acting as Data Controller of your data, will depend on the services we provide to you, as described below.

We want to provide a safe and secure user experience. We will ensure that the information you provide to us, or that we collect, through various channels (including our website, written correspondence (including emails), conversations or meetings with our consultants or through the through our offices or websites, around the world), are only used for the purposes set out in this Privacy Policy.

Through this Privacy Policy, we aim to inform you about the different types of personal data that we collect, the purposes for which we use this data and the methods of processing said data. We also wish to comply with the obligation of transparency arising from Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of this data (GDPR) as well as the applicable national legislation.

Scope

The protection of your personal data is our priority. This privacy policy explains how we process and protect personal data relating to:

candidates who register with us for positions we manage on behalf of other employers and for positions within the Companies, or through our website, our job boards employment, social media sites or other sources;
potential candidates;
potential customers;
business contacts with our customers and suppliers; And
users of our websites;

We also inform you of your privacy rights, including your right to object to our processing. If you wish to contact us, please see the “How to Contact Us” section of this policy.

Personal data we collect

Candidates

When you register with us as a candidate to provide you with job search services, we process personal data about you, including but not limited to your name, contact details and information in your RESUME. We act as Data Controller for the processing of your data for which you have applied.

When you use our website, click on links in emails we send to you, open or forward them, or sign up to receive job alerts or other content from us, we also collect personal data from these interactions.

We also obtain personal data about you from third parties, including,

referees - when you are offered a job;
former employers - to confirm dates of employment;
educational institutions - to verify your academic qualifications;
publicly available sources, such as LinkedIn and social media sites, to improve the information we hold about you, to help us find positions more suited to your needs;
clients to whom we have provided your resume and who have engaged with you in connection with a job application or who have provided feedback on your resume.

Potential candidates

We collect personal data about you, including your name and contact details, as well as professional biographical information obtained from publicly available sources, such as LinkedIn, resume-posting websites and media websites. social media, so that we can contact you if we think you might be interested in our job search services at a later date. We may also obtain personal data about you from another candidate or employer who recommends you as a contact. We will act as Data Controller in this case.

Potential customers

We collect your contact details as well as data related to your function or position in order to establish commercial relations with your company. We will act as Data Controller for your data.

Users of our website or apps

We collect personal data such as your IP address and other data on your device, which we need to provide you with our online content. We also collect data about your engagement with our website or apps, such as the pages you visit. If you contact us, we will also collect information about your request. We use cookies and similar technologies to collect much of this information and our cookie policy tells you more about it. We act as Data Controller.

Clients

We collect personal data such as your name, position and contact details. We also process personal data regarding communications we have had with you, including whether you have opened or forwarded emails, newsletters or other content we have sent to you. We also process feedback you provide about our candidates. We will act as Data Controller.

If you provide us with information about a candidate (for example, if you confirm that a candidate has worked with you or provide a reference), we will obtain your contact details from the candidate and we will keep a record of the personal data that you provide us on this candidate.

We process personal data about you from public sources such as LinkedIn and social media sites or because you have been delegated to one of our events or to an event for which the event organizer is authorized to provide us with the contact details of the delegates.

Suppliers

We generally collect your name and contact information as your organization's business contact. We will act as Data Controller in this case will be the co-contracting entity in the contract that we conclude with you or with the company you represent.

Provide personal data about you

In some cases, it will be necessary to provide us with personal data. If you do not provide us with the personal data that we request from you, we may not be able to provide you with our services.

How we use personal data about you

Candidates

We use personal data about you to:

provide you with job search services;
communicate with you;
allow you to upload your CV and apply for jobs;
personalize your experience by creating a candidate profile;
enable us to ensure equality and diversity;
provide you with interview and salary advice; And
send you prospecting messages to notify you of job openings, industry reports and information, events, promotions and contests, and other content, in accordance with your marketing choices.
We also run targeted and relevant banner ads on our website and within your social networks to introduce you and people like you to jobs and content that we think may be of interest to you. We target these advertisements based on your previous interactions with our website, your emails and your engagements with our consultants. Your interaction with our advertisements may be used to measure the effectiveness of our advertising campaigns and to improve our marketing strategy. This processing is carried out by means of cookies and only if you have previously given your consent.

Candidates and potential customers

We use personal data about you to:

determine whether you may be interested in our services and how we can help you;
contact you and find out if you are interested in our services.

Users of our website or apps

We may use personal data about you to:

improve and personalize your experience when you use our website or applications; And
personalize the advertisements you receive from us.

Clients

We may use personal data about you:

to provide recruitment services to you;
to communicate with you;
to obtain your opinion on our services through customer satisfaction surveys, in order to improve our services and develop new ones;
to maintain our business relationship with you;
to respond to your inquiries when you contact us;
to fulfill contractual obligations to you;
to establish, exercise or defend legal claims; And
for prospecting purposes.

Suppliers

We use personal data about you:

to communicate with you;
to maintain our business relationship with you;
to respond to your inquiries when you contact us;
to fulfill contractual obligations to you;
to establish, exercise or defend legal claims; And
for prospecting purposes.

You can unsubscribe from receiving commercial communications from us, by using the unsubscribe methods contained in the communications we send to you or by contacting us. We have also set up a Marketing Preferences Center where you can view your marketing preferences, make decisions about them and opt out of receiving marketing messages from us at any time.

Legal grounds for processing personal data about you

Under the GDPR, we rely on the following legal bases to process personal data about you:

(a) Performance of a contract - in order to perform our obligations under a contract with you, for example when customers sign up for certain services or candidates accept our terms. Or relating to potential customers or candidates, to take the necessary steps to enter into a contract with us.

(b) Compliance with a legal obligation - where we need to process personal data about you to comply with legal or regulatory obligations.

respond to your requests and requests (the legitimate interest of the Companies in this case is to maintain constant and up-to-date communication with clients and candidates, which is part of any business relationship);
optimize the performance of our website and the user experience;
contact potential customers in order to establish commercial relations with them (the legitimate interest of Page is to maintain relations of any type with the company where the person contacted works).
inform you about our services, job opportunities, industry reports, provide advice and notify you of events, promotions or contests and;
ensure that our operations are carried out efficiently or carry out satisfaction surveys concerning our services.

We have carried out a legitimate interest assessment to confirm that our interests are not overridden by your interests or fundamental rights and freedoms. You can request this assessment using the contact details below.

(d) Consent In certain circumstances, we will ask for your consent to process personal data about you. For example, if you sign up for a job, we will give you the option to sign up for alerts about similar jobs. To the extent that we process personal data about you based on your consent, you have the right to withdraw your consent at any time. Please contact us if you wish to withdraw your consent .

Automated Decision Making and Profiling

We don't make decisions based solely on an automated process – our decisions are always preceded by human intervention.

We carry out two types of profiling based on the candidate's personal data:

Candidate Portal by Zoho Recruitis a tool available on our website to allow candidates to upload their CV, so that we can recommend jobs matching the skills.
A smart search allows us to filter CVs when we receive many applications for the positions we advertise, and to enter relevant keywords such as years of experience or area of practice. It then analyzes all the uploaded CVs and provides a narrower list of candidates by matching keywords from candidates' CVs and ranking the candidates according to their suitability for the position. As previously explained, a recruiter always verifies the process. Thus, no automated decision is taken.

Please note that none of the profiling activities result in substantial legal or similar effects. However, if you would like to know more, please contact us.

With whom we share your personal data

Under no circumstances will we share your private data with a third party company without your consent.

Third

If you are a candidate, we share personal data about you with clients who have vacancies for jobs you are interested in and for which you have applied. The applicable legal basis is the same as described above: the performance of the contract with clients and candidates or the taking of necessary measures for the purpose of concluding a contract and the legitimate interest of HorecAssist SRL in providing information to candidates and services to clients.

We also share personal data about you and, where required and permitted by law, special category data with third party service providers who perform services and functions on our behalf, such as:

employment reference checks;
qualification checks;
criminal conviction checks (if required);
verification of data provided by you from third-party sources;
hosting personal data for us;
professional advice services;
data analysis services;
administering surveys or contests on our behalf;
to help us communicate with you; And
provide research and direct mail or other prospecting services.

We contractually require minimum standards of privacy and data protection from our third-party service providers.

Other Disclosures

In addition, we may disclose personal data about you:

if we are legally required to do so;
to law enforcement agencies, regulators or other government officials; And
to the new owners of the business and their advisors in the event of a reorganization, merger, sale, joint venture, assignment or other transfer or disposition of all or part of our business.

Ensuring the security of your personal data

We have implemented and maintain appropriate technical and organizational measures to protect your personal data against unauthorized, accidental or unlawful destruction, loss, alteration, disclosure or access. Only authorized personnel and third-party service providers have access to personal data on a need-to-know basis, and such employees and service providers are contractually obligated to treat such information confidentially.

Duration of retention of personal data concerning you

We will retain personal data about you for as long as necessary to fulfill the purpose for which we collected it, this may be a permanent purpose. For example, if you are a candidate, we will retain personal data about you for the duration of our business relationship with you and beyond, as we often support candidates in their job placements for many years and potentially throughout their careers.

We keep some personal data longer than others. To determine the appropriate retention period for personal data, we consider factors such as the purposes for which we process personal data about you, including any legal, regulatory, accounting and reporting obligations, the nature and the amount of personal data we hold about you, and the potential risk of harm to you from the unauthorized use or disclosure of personal data about you.

Where we process personal data about you for marketing purposes, we will do so until you ask us to stop, and for a short period thereafter (to allow us to implement your request). We also keep track of the fact that you have asked us not to send you prospecting or to process your data indefinitely, so that we can respect your request.

Your rights regarding the personal data we hold about you

European data protection law gives you several rights. These rights include the right to ask us for a copy of the personal data concerning you, to correct, erase or restrict the processing of personal data concerning you; to obtain the personal data that you provide to us for a contract or with your consent in a structured and machine-readable format, and to ask us to share (port) this data to another controller.

Additionally, you can object to the processing of personal data about you in certain circumstances (including where we do not need to process the personal data about you to meet a contractual or other legal requirement, or when we use the data for prospecting purposes).

These rights may be limited, for example, if complying with your request reveals personal data about another person, if they infringe the rights of a third party (including our rights) or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests to keep. We will notify you of any relevant exemptions we rely on when responding to your request.

How to contact us

Exercise your rights

To exercise your rights, or to withdraw your consent to processing, or to unsubscribe from receiving marketing communications from us, you can:

Write to us at info@horecassist.be, or
write to us or write to the following address

HorecAssist SRL

Avenue Louise 143 box 4

1050 Brussels

belgium

Questions and complaints

If you have any questions about our privacy policy or the processing of personal data about you, or if you wish to file a complaint, you can send us an email.

If you have unresolved concerns, or believe that a personal data breach has occurred, you have the right to lodge a complaint with the relevant supervisory authority. A list of competent authorities in the EEA can be consulted here.

Changes to our Privacy Policy

We may modify this privacy policy at any time. If we do, we will post updates on this site.